![]() The restocking fee is typically around 10-25% but, due to vendor contracts as well as shipping and handling expenses, some products can carry a higher restocking fee once processing has begun. If the cancellation request is received within 24 hours from the time of purchase, these fees may be waived. All cancellations may be subject to a restocking fee, unless the mistake is ours.Īny cancellation may carry a restocking fee that is dependent on the items ordered as well as the stage the order is in at the time of cancellation. ![]() Our processes have been optimized to have your order completed and shipped as quickly as possible which means your order may be further along in the pulling and packing process than you might expect. Please reach out to us for any order changes or cancellation requests and we will work with you to adjust your shipment. The buyer is responsible for return shipping and a restocking fee (at the manufacturer's discretion) if returning without a warranty claim or a defect/quality issue. If the damage is discovered after signing the documents, please make sure we are notified within 5 business days of receiving the order.Īll wheels and tires carry a full manufacturer's warranty, please ask for additional information. If damaged, please make sure to make full notes on documents before signing.ģ. If your items are shipped via UPS/FedEx ground, a signature is not required, but please be sure to inspect the products as quickly as possible and follow up with us if there are any issues so we can assist!Ģ. Please make sure to inspect every piece BEFORE signing any documents. Simply choose the "Fitment Assistance" link at the top of any screen.ġ. Please contact us for international shipping rates, Custom Offsets is not responsible for any customs fees, buyer is responsible for all fees and paperwork above and beyond standard freight charges. ![]() We can ship world-wide for an additional charge. With the size and complexity of shipping wheels and tires, always allow 2-3 weeks for our normal packaging and shipping process. We ship to the Lower 48 states for the advertised price. Wheels, tires, shipping and warranty are provided by an authorized distributor to sell hundreds of brands at the best prices available! So check out our thousands of wheels or ask about a custom order just for you! Our goal is to provide our customers with outstanding customer service at unbeatable prices! TIRE PRESSURE MONITOR SENSORS (TPMS -$179 ALL 4) AND LUG NUTS ($49 W LOCKING LUGS ALL 4 SETS) CAN BE ADDED AS YOU CHECK OUT. That's the way we do business, the right way, leaving you with an overwhelmingly positive experience.ALL WHEEL AND TIRE PACKAGE PRICES INCLUDE MOUNTING, BALANCING AND SHIPPING IN THE LOWER 48 STATES. We aim to leave our customers completely satisfied, so that you'll tell your family and friends about us. The refund will equal the total price that was processed on your credit card less freight charges to ship back to the distribution center unless we were at fault for shipping the wrong tires. Once approved - you will be eligible for a refund. Please call 1-833-6SPEEDY to arrange to have the product returned. We will only accept returns on tires that have not been installed - are unused (not been driven on) and are not damaged. We accept returns as long as they are returned to us within 35 days of delivery. You're not highly satisfied with your purchase. The quality of the tire isn't to your liking. We cover any scenario that can leave you unsatisfied. That's the SpeedyTire guarantee! Industry best 35 day return policy. We understand that sometimes people make mistakes when purchasing tires, and we want to assure you that we won't leave you high and dry.
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